Profile

Full Account Management - DM Telecom recognises the importance of customer service and will handle all of your telecom requirements from ordering new equipment to billing queries.

We believe in providing top-quality customer service first and foremost, and each account of ours deals with a specific account manager. This helps to build up a good business relationship, and ensures that you will always speak to someone who understands the background behind any issues or enquiries, and will be able to deal with it as quickly and efficiently as possible.

DM Telecom will conduct regular tariff assessments for you keeping you up to date with what the networks have to offer.

“To maintain successful relationships and as technology advances, we must seek to make this work to our advantage by adopting a customised ‘keep it simple’ approach. Sensibly, it is just a matter of getting the basics right, allowing our relationships to prosper”, - Dino Maroudias, Managing Director.

Regular review meetings - DM Telecom want to maintain its high level of customer service to you, regular meetings allow us to do this.

Phone, service and billing queries are always handled quickly and efficiently.

Advanced Billing services via e-mail and disc - DM Telecom can provide, where required, billing data that will allow you to manipulate and run reports on your mobile telephone accounts.